Account Manager

28 Jun 2021 9:47 PM | Sandra Sabanske (Administrator)


City:   Overland Park

State:  KS

Position Description:

The Account Manager maintains relationships with the client decision-maker(s) and has responsibility for their assigned accounts and is expected to manage a book of business. Expected to own the service of accounts and manage the book of business and effectively communicate with the broker on the account. 
● Services designated book of business as relating to marketing, claims and administration.
● Investigates and answers client inquiries regarding benefit coverage.
● Supports implementation or transition of new or existing lines of coverage by assisting on setting up accounts, collecting needed documentation, and reviewing plan details with the client and appropriate carrier.
● Gathers information from clients to use in underwriting or plan renewal information.
● Compile relevant information to distribute Request for Proposals (RFP) to carriers.
● Analyzes quotes from carriers to determine appropriate recommendations for clients.
● Negotiations coverage and services that matches client needs 
● Analyzes options that best suit the client's needs.
● Advises clients of their benefit plan options and rates to collaboratively develop client strategy for coverage.
● Administers employee communication of any updates or changes to their benefit offerings for open enrollment.
● Educate employees through possible open enrollment meetings.
● Educate employers how to offer benefits to new hired employees, how to process a qualifying life event, and administer cobra administration. 
● Assists brokers on marketing strategies and development of long-term strategy for client renewals or new client prospects. 
● Resolves issue with carriers regarding claims of clients’ employees, billing, and eligibility. 
● Informs and educates clients on updated compliance or legislative processes.
● Create or update compliant benefit notices, POP document, plan documents for clients.
● Monitor and update data in EASE enrollment platform.
● Update and maintain information in Agency Bloc pertaining to specific accounts.
● Assesses and interprets claims experience for the client.
● Manage full account duties for accounts that may not have a broker.

Position Type:   Full Time

Experience:   Account management experience

Education Level:  High school grad/equivalent or higher

About Company:

We are a company with deep Midwestern roots and a heritage that began as a retail Employee Benefits operation for one of the nation’s largest mutual insurance companies. This was over 30 years ago. Since then we have become independent, grown significantly, and now operate in four different cities. 

Our areas of expertise are providing Wealth and Welfare Consulting and Solutions, Individual Insurance and Medicare Solutions, Strategic Analysis and Planning, Retirement Solutions, Wealth Management, and Executive Benefits

Our clients are always our focus. Our approach in working with our clients is to focus on the 5 C’s. Our 5 C model is CONSULTATIVE, offers a long-term approach to controlling COST, addresses the client’s specific COMPLIANCE needs, enhances COMMUNICATION, and impacts CULTURE.

At RPS Benefits By Design, Inc. “We Create Confidence”.

How to Apply:  Please send resume to Jill Carroll, Director of Account Management at

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